Charge Entry - QBS shall normally enter charge information, from the Client’s charge sheets within 24 hours of receiving the information from Client and always enter them no later than 5 business days after receipt.

Claims Filing - QBS shall normally file all claims within 24 hours of charge entry and always file them no later than 5 business days after receipt. Prior to filing, all charges are screened by custom edits for accuracy, completeness, and proper coding.

Payment / EOB Entry / Follow Up - QBS enters complete EOB information into Advanced MD system. QBS captures denials, adjustments, partial payments, reason codes, and other information that allows QBS to follow up on claims.

Statements - Statements will be sent out directly from Advanced MD monthly on the 20th of each month unless client specifies a particular date. Any additional statement that is requested by patients, insurance company, attorney or client will be sent out by QBS.

Correspondence and Phone Calls - All correspondence and phone calls pertaining to billing will be answered by QBS.

Reporting - QBS will provide monthly reports to the Client. The content and format of the monthly reports will be determined by agreement of QBS and the Client.

Credentialing - QBS will provide credentialing for Clients as needed to help speed up insurance reimbursements.